Last updated: Mai 28, 2018
Ly Consulting ("us", "we", or "our") operates the https://www.flowri.com website and the Flowri app (the „service").
Responsible for collecting data when using our service is:
Linh Thao Ly
How do we collect your data?
Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form. Other data are collected automatically by our IT systems when you visit the website and use our service. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.
What do we use your data for?
Part of the data is collected to ensure the proper functioning of the service. Other data can be used to analyze how visitors use the service and are used to improve Flowri.
What rights do you have regarding your data?
You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a
complaint with the competent regulatory authorities.
Analytics and third-party tools
You can object to this analysis. We will inform you below about how to exercise your options in this regard.
Registration for Flowri and in your user profile
When you register for Flowri and in your user profile, we will ask you to provide certain personal information like your e-mail address and your name. The input data will only be used for the purpose of providing you with the respective service for which you have registered. We will process the data provided during registration and in the user profile only based on your consent per Art. 6 (1)(a) GDPR. For payments, we will provide the payment information required to the bank or payment service entrusted with processing the payment.
Registration with Facebook
Instead of registering directly on our website, you may also register using Facebook Connect. This service is provided by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.
If you decide to register with Facebook Connect and click on the "Login with Facebook" or "Continue with Facebook" buttons, you will be automatically redirected to the Facebook platform. There you can log in with your Facebook username and password. This will link your
Facebook profile to our website or services. This link gives us access to your data stored on Facebook.
Including especially your:
- Facebook name
- Facebook profile picture
- Facebook cover picture
- Email address provided to Facebook
- Facebook ID
- Facebook friends
- Facebook Likes
Registration with Slack
You may register to our service using your Slack account. This will enable us to access data in your Slack account. The data and rights provided by Slack will be used solely for enabling and providing an account in our service and for activating the Slack integration within our service. In particular, we get this data when you register using Slack:
- User ID
- Screen name
- e-mail address
- URLs to profile pictures
- Team ID
- Workspace name
- Workspace domain name
- URLs to team avatar
Processing of data (customer and contract data)
We collect, process, and use personal data only insofar as it is necessary to establish, or modify legal relationships with us (master data). This is done based on Art. 6 (1) (b) GDPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract. We collect, process and use your personal data when accessing our website (usage data) only to the extent required to enable you to access our service or to bill you for the same.
Collected customer data shall be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.
Data transferred when signing up for services and digital content
We transmit personally identifiable data to third parties only to the extent required to fulfill the terms of your contract with us, for example, to banks entrusted to process your payments.
Your data will not be transmitted for any other purpose unless you have given your express permission to do so. Your data will not be disclosed to third parties for advertising purposes without your express consent. The basis for data processing is Art. 6 (1) (b) GDPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.
Communication with us
When you communicate with us by e-mail (e.g., asking a question) or by other channels, we may collect these information. These will be used solely for better supporting you and for enhancing our service.
Cookies are small text files that are stored on your computer and saved by your browser. These cookies process certain specific information about you, such as your browser, location data, or IP address. Cookies do not harm your computer and do not contain any viruses. There are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.
Server Log Files
The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These are:
- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
These data will not be combined with data from other sources.
The basis for data processing is Art. 6 (1) (f) GDPR. The website operator has a legitimate interest to ensure an optimized service provided free of technical errors. Therefore server log files have to be stored.
We may collect anonymous aggregated data on the usage of Flowri. This is done using cookies and solely for the purpose of improving our service. Moreover, we may use third party services like Google Analytics to collect, monitor and analyze this kind of data, to improve the functionality of our service.
This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
Google Analytics cookies are stored based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both its website.
Through certification according to the EU-US Privacy Shield
Google guarantees that it will follow the EU's data protection regulations when processing data in the United States.
We have activated the IP anonymization feature on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.
You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en
Objecting to the collection of data
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: Disable Google Analytics
Outsourced data processing
We have entered into an agreement with Google for the outsourcing of our data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
Demographic data collection by Google Analytics
This website uses Google Analytics' demographic features. This allows reports to be generated containing statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This collected data cannot be attributed to any specific individual person. You can disable this feature at any time by adjusting the ads settings in your Google account or you can forbid the collection of your data by Google Analytics as described in the section "Refusal of data collection".
Third Party Integrations
Flowri allows for integrating with third party tools and linking our service to third party services such as Slack. When you use a third party integration, we will send your personal information necessary for using the respective integration to the provider of the linked service. Depending on the type of service, you may be able to send and publish (personal) information not only to third party service providers but also to their users or even to the public (e.g., „Share on Facebook“ feature). If you do not want this, please restrain from using third party integrations.
We are not operating third party services. Therefore, third party privacy policies apply when using third party integrations and services. We cannot be held responsible for the contents of these third party privacy policies. Please take your time to carefully read third party privacy policies before using third party integrations and services.
Our website includes plugins for the social network Facebook, Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. For an overview of Facebook plugins, see https://developers.facebook.com/docs/plugins/.
Through certification according to the EU-US Privacy Shield
Facebook guarantees that it will follow the EU's data protection regulations when processing data in the United States.
If you do not want Facebook to associate your visit to our site with your Facebook account, please log out of your Facebook account or use an add-on for your browser that blocks the Facebook plugin.
Functions of the Twitter service have been integrated into our website and app. These features are offered by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA.
Through certification according to the EU-US Privacy Shield
Twitter guarantees that it will follow the EU's data protection regulations when processing data in the United States.
The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in improving the quality of our website.
Your privacy preferences with Twitter can be modified in your account settings at https://twitter.com/account/settings.
When you activate the Slack integration in Flowri, a Slack workspace of yours will be linked to a project in Flowri. You will be asked by Slack, which rights to grant Flowri / us for accessing and changing data in your Slack workspace.
We use the data and rights granted solely for installing and providing your user account and for providing the functionality requested for, e.g., automatically posting messages in a Slack channel.
You may opt out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings web page:
This website uses Google AdSense, a service for including advertisements from Google Inc. ("Google"). It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google AdSense uses so-called "cookies", which are text files stored in your computer that enable an analysis of the way you use the website.
Google AdSense also uses so-called web beacons (invisible graphics).
Through these web beacons, information such as the visitor traffic on these pages can be evaluated.
The information generated by cookies and web beacons relating to your use of this website (including your IP address), and delivery of advertising formats, is transmitted to a Google server in the US and stored there.
This information can be passed on from Google to contracting parties of Google. However, Google will not merge your IP address with other data you have stored.
AdSense cookies are stored based on Art. 6 (1) lit. f) GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.
You can prevent the installation of cookies by setting your browser software accordingly. Please be aware that in this case, you may not be able to make full use of all the features of this website. By using this website, you agree to the processing of data relating to you and collected by Google as described and for the purposes set out above.
We may employ third party companies and individuals to facilitate our service, to provide the service on our behalf, to perform service-related services or to assist us in analyzing how our service is used.
These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
How long we store data
Your data will be stored as long as it is necessary in order to provide our service to you unless tax or commercial law requires or allows for other retention periods.
We are sending newsletters to our users with information about our service.
We use MailChimp, a service of The Rocket Science Group, LLC, 512 Means Street, Suite 404, Atlanta, GA 30318, USA, hereinafter referred to as "The Rocket Science Group".
Through certification according to the EU-US Privacy Shield
the Rocket Science Group guarantees that it will follow the EU's data protection regulations when processing data in the United States. In addition, the Rocket Science Group offers further information about its data protection practices at
The newsletter then sent out by The Rocket Science Group will also contain a tracking pixel called a web beacon. This pixel helps us evaluate whether and when you have read our newsletter and whether you have clicked any links contained therein. In addition to further technical data, such as data about your computer hardware and your IP address, the data processed will be stored so that we can optimize our newsletter and respond to the wishes of our readers. The data will therefore increase the quality and attractiveness of our newsletter.
The legal basis for sending the newsletter and the analysis is Art. 6 Para. 1 lit. a) GDPR.
You may revoke your prior consent to receive this newsletter under Art. 7 Para. 3 GDPR with future effect. All you have to do is inform us that you are revoking your consent or click on the unsubscribe link contained in each newsletter.
Revocation of your consent to the processing of your data
Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.
Right to File Complaints with Regulatory Authorities
If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link:
Right to Data Portability
You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.
Information, Blocking, Deletion, Restriction
As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. In addition, as permitted by law, you may have the right to ask for the restriction of data collection and processing. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.
You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.
All data exchanged with Flowri is secured by the SSL protocol. The security of your personal information is most important to us, but remember that no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
In order to operate our service, we rely on service providers like hosting services for providing for example the hardware necessary. Our servers in located within the European Union.
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside Germany and choose to provide information to us, please note that we transfer the information, including Personal Information, to Germany and process it there.
Links to Other Sites
Our Service does not address anyone under the age of 16 ("Children").
We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under age 16 without verification of parental consent, we take steps to remove that information from our servers.